Learn about telecommunications, software and productivity tools.

Why did we create EolosNow?

The thinking behind the launch of EolosNow was rooted in addressing the evolving communication needs of businesses in today's fast-paced and interconnected world. These are the key considerations and motivations behind its launch: Simplicity and Robustness: EolosNow was designed to be simple and user-friendly, making it...

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Connect your digital assets throughout EolosNow

WHY HAVING AN OMNICHANNEL COMMUNICATION PLATFORM?  Having an omnichannel platform provides customers with a seamless experience across all communication channels. It allows customers to access information on various channels, such as websites, CRM, social networks, and more. Additionally, customers can communicate with customer service representatives on different channels...

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API Rest: Managing the Contact Center from the CRM

The virtualization of processes continues to pose creative challenges to technology departments. Companies are increasingly demanding a Customer Center vision fueled by the rhythm of online business. Omnichannel and client success is central for the survival of a business. Today our clients demand greater integration between...

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AI and Machine Learning: Empathetic Contact Centers

As the Machine Learning market grows from $8.43 billion in 2019 to a projected $226.92 billion in 2027 according to Fortune Business Insights, AI continues to accelerate its growth for an expanding variety of applications. The pandemic that is currently devastating international markets has also given...

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Click-to-Call: your contact center on the web

It’s been said over and over again. The pandemic has accelerated technological transformations across the entire globe. And we can dare to say that this is just the beginning of a grand process that will permanently change group dynamics, processes, commerce and people. Global commerce is...

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Is SMS Messaging Dying?

SMS (Short Message Service) is about to turn 30. According to Wikipedia “the first commercial SMS message was sent on Vodafone’s GSM network on December 3rd, 1992 through a computer in the USA and it read “Merry_ Christmas””. In these almost 30 years of life and...

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